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Call Recording Solutions & Services

We have 15 years experience in consultancy, TINSLab give the smart solution for your business

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Recording Assurance Management (RAM)

TINSLab call recording assurance manager (RAM) will ensure that each and every interaction management call is recorded. This application will check (24*7*365) call recording compliance of each call and raise alert if there is any failure so that telecom IT can fix technical issues asap. RAM integration with Recording Health Manager (RHM) also checks of Heath of distributed Recorder platform and notify if there is any technical failures. These applications are used streamline all recording related compliance challenges. These application solutions are compatible with all leading with Global Recording platforms.

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Recording Retention Compliance Services

We provide import/export old calls recording services to customers. We also integrate old calls recording to our Universal Search & Replay Platform.

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Recording Business Call Extraction & Deletion Services

We provide end to end business calls recording retention solution as per MSA compliance requirements.

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Speech Analytics

TINSLab provide consulting, software & services to larges call center on speech analytics technologies. Our speech engines can be integrated with other Call Center Technologies applications to provide REAL SPEECH CCT services.

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